Terms & Conditions

Last updated: August 2026

These Terms and Conditions govern the provision of private general practice services by Dr M. Tamimi Ltd. By registering as a patient or booking an appointment, you agree to these terms. Please read them carefully.

1. Services

Dr M. Tamimi Ltd provides private general practice services including consultations, health screening, remote consultations, home visits, prescriptions, and referrals. All services are subject to clinical availability and professional judgement.

2. Appointments

  • Appointments can be booked online via our patient booking portal at doctortamimi.com or by contacting us at hello@doctortamimi.com.

  • A one-time registration fee of £50 is payable prior to or at the time of your first appointment.

  • We ask that you arrive on time for your appointment. Late arrival may result in a shortened consultation time.

  • If you need to cancel or reschedule your appointment, please provide at least 48 hours notice. Cancellations made within 48 hours of the appointment will incur a cancellation fee of £50.

  • Failure to attend an appointment without prior notice will result in the full consultation fee being charged.

3. Fees & Payment

  • All fees are set out in the Fee Schedule available at doctortamimi.com and are subject to change. Patients will be notified of any changes in advance.

  • Invoices will be issued following each appointment and are payable within 7 days by bank transfer or card payment.

  • All fees are in GBP (£) and exclude laboratory and test costs, medications, and any third-party specialist or diagnostic charges, which will be billed separately.

  • Failure to settle invoices within the agreed timeframe may result in suspension of services.

4. Prescriptions & Medications

  • Prescriptions are issued at the clinical discretion of Dr Tamimi.

  • Repeat prescription requests made without an associated consultation are subject to a fee of £30 and will be processed within a reasonable timeframe.

  • Certain medications require ongoing monitoring and regular review before repeat prescriptions can be issued. Dr Tamimi will advise you of any such requirements during your consultation.

  • The Practice accepts no responsibility for medications dispensed by third-party pharmacies.

5. Remote Consultations

  • Remote consultations are conducted by telephone or video call. It is the patient's responsibility to ensure they have a suitable device, internet connection, and a private environment for the duration of the consultation.

  • In the event of a technical failure beyond our control, we will make reasonable efforts to reconnect or reschedule the consultation at no additional charge.

  • Remote consultations are subject to the same cancellation and no-show policy as in-person appointments.

6. Home Visits

  • Home visits are available within Central London and are subject to availability and clinical appropriateness.

  • The home visit fee is in addition to the consultation fee and will be confirmed at the time of booking.

7. Referrals

  • Referral letters are included in the cost of a consultation where a referral is made during that appointment.

  • Standalone referral letters requested without an associated consultation are subject to a fee of £50.

  • The Practice cannot guarantee acceptance by third-party specialists or the timeframe of external referrals.

8. Medical Records & Data

  • Patient records are maintained securely in accordance with our Privacy Policy, available at doctortamimi.com.

  • Patients have the right to request access to their medical records in accordance with UK GDPR. Subject Access Requests should be directed to hello@doctortamimi.com.

  • Medical records will be retained in accordance with the retention schedule set out in our Privacy Policy.

9. Emergencies

  • Dr M. Tamimi Ltd does not provide emergency medical services. In the event of a medical emergency, please call 999 immediately.

  • Out-of-hours remote consultations are available for urgent but non-emergency concerns. These are subject to availability and the applicable out-of-hours fee.

10. Complaints

  • We are committed to providing the highest standard of care. If you have a concern or complaint, please contact us in the first instance at hello@doctortamimi.com and we will endeavour to respond within 5 working days.

  • If you remain unsatisfied following our response, you may escalate your complaint to the relevant regulatory body.

11. Limitation of Liability

  • Dr M. Tamimi Ltd will exercise reasonable skill and care in the provision of all services. Nothing in these Terms and Conditions limits liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded by law.

  • The Practice is not liable for the actions or omissions of third-party providers, including laboratories, pharmacies, or specialist consultants.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

Dr M. Tamimi Ltd reserves the right to update these Terms and Conditions at any time. Patients will be notified of any material changes. Continued use of our services following notification constitutes acceptance of the updated terms.

Contact

Dr M. Tamimi Ltd
2 Grosvenor Gardens, London
hello@doctortamimi.com
doctortamimi.com